FAQ

You can purchase ANY participating CARAMILK product

You’ll receive one contest entry for every participating product in a transaction on your uploaded and valid proof of purchase. There’s a limit (75) seventy-five entries per person and residential address. Please note that all purchases must be made during the offer period (July 17 to September 30, 2023).

Yes, for every qualified Caramilk product purchased you’ll receive one contest entry.

You can submit a valid receipt only once.

If you upload more than one proof of purchase in a single submission, your submission will be rejected. Please upload each proof of purchase in separate submissions.

Once you have made a submission, you’ll receive a confirmation email with a submission number. If you don’t see the email in your inbox, please check your spam or junk folders. You can also visit the contest website and check the status of your requests by logging into your profile.

After your proof of purchase has been submitted, it will be reviewed and you will receive an email within two business days advising you whether your proof of purchase is “Valid” or “Invalid” and if invalid, we will explain why.

You’ll need to upload a photo of your proof-of-purchase. It must include:
  • Purchase date
  • Retailer name
  • Participating products purchased (including price, quantity and description)
  • Transaction subtotal and total dollar amount
Make sure you include all four corners of the receipt as the date is often found at the bottom. If your receipt is too long or is two-sided, there is an option to upload additional images.

Upload a clear photo of your delivery or pick-up confirmation record that includes the following information:
  • Date your order was placed
  • Date your order was shipped
  • Quantity of participating products purchased
  • Subtotal and total dollar value of product(s) purchased
  • Payment details
  • Billing address
  • Shipping address
Please do NOT upload screenshots or initial order confirmation numbers as these will be rejected; a proof of delivery or pick up is required to qualify.

The last day that you can purchase participating products to participate in this contest is September 30, 2023 at 11:59:59 PM (ET).

The last day to submit your receipt is September 30, 2023 at 11:59:59 PM (ET).

The Weekly Prize draws will take place weekly on Tuesday, from July 26, 2023 to October 3, 2023. The last date to submit your proof of purchase for the last weekly draw is September 30, 2023.

The details of how to participate without purchase are here.

There is a limit: one (1) prize per email/person/household.

If you have any additional questions please feel free to visit our support page. We'll get back to you as quickly as possible - usually within 2-3 business days.